Order Cancellation Request

Changed your mind? We understand.

If you would like to cancel your order, please submit a cancellation request as soon as possible. We’ll do our best to process your request before your order is prepared or shipped.

Please provide the following details:

Full Name:
Order Number:
Email Address / Phone Number:
Reason for Cancellation:

Important

• Order Cancellation window will close within 1 Hours after order confirmation.
• Cancellation requests are subject to the current status of your order.
• Orders that have already been shipped cannot be cancelled.
• Customized, personalized, or made-to-order jewelry may not be eligible for cancellation once production has started.
• If your cancellation is approved, any applicable refund will be processed to your original payment method according to our refund policy.

Our team will review your request and confirm the cancellation status with you.